Mobile boarding pass cracked screen?

Will your mobile boarding pass work with a cracked screen?

It depends on how big the damage is. If it’s a small crack and it doesn’t cover the QR / barcode code, you will be fine, but if the crack is more like a spider web that goes all over the screen – there’s a big chance that scanners won’t be able to read your mobile boarding pass.

Read: What Does TSA PRCHCK On Your Boarding Pass Mean?

Why won’t a mobile boarding pass work with a cracked screen?

mobile boarding pass cracked screen - ASAPtickets travel blog

It’s quite simple. Airport scanners read the QR code, which contains information about you and your flight. If the phone has a cracked screen the rays of the laser are refracted (scattered) and the scanner can’t read the QR code.

Read: How to Use a Mobile Boarding Pass?

What if I crack my phone’s screen shortly before a flight?

Woman with question marks above her head in flat design - ASAPtickets Travel guide
It depends on how much time you have left before the flight.

  • If it happens one or two days before departure – you’re safe. Because you still have a lot of time to print out the paper boarding pass.
  • If you crack your phone screen at the airport, stay calm (don’t start arguing with anyone 🙂 ) and look for the closest kiosk or ticket counter to print out your paper boarding pass as fast as you can. And don’t waste a second – you may miss your flight.

Even if your phone is ok and has never disappointed you – to be 100% secure – you should ALWAYS print out a paper boarding pass. Simply because you can never predict when something will go wrong.

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Travel safe and stay tuned for more travel tips from the ASAP Tickets team.

One Comment

  1. It’s definitely not the end of the world if you crack you screen at the airport. It will be a hassle for sure but it shouldn’t ruin your trip. Hopefully you never have to experience this.

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