Had an experience with ASAP Tickets but some of your expectations were not met in full? Don’t keep it to yourself—share it with us by submitting an ASAP Tickets complaint form and take a step towards better service. With more than 15 years in business, our customers’ feedback is one of the most valuable assets at ASAP Tickets. Your concerns are our priorities because we take care of what you care about on all occasions.

In what situations should you file ASAP Tickets Complaint form?

  • Couldn’t reach agent or customer service to solve your issue;
  • Not satisfied with the offered solution for a problem;
  • A specific situation related to an agent or the service provided;
  • Technical issues experienced with the website, phone line or emails;
  • Any other complaints you want us to sort out.

Our Customer Support representatives investigate and analyze each of the complaints respectively and take the appropriate measures to prevent such situations happening in the future.

So where can you find this Complaint form that helps to eliminate issues related to ASAP Tickets service? You can fill out our Complaint form on ASAP Tickets website’s Customer Service section https://www.asaptickets.com/customer-service or visit ASAP Tickets Reviews site and fill the Complaint form here: https://asapticketsreviews.com/complaint_form.

Where to file a complaint? 👇Watch & Follow!

What if you have nothing to complain about but still have some unresolved or urgent issues? You can reach our Customer Service directly by sending an email to customerservice@asaptickets.com or call +1-800-750-22-38 (for USA/Canada calls). Contact details for other countries https://www.asaptickets.com/customer-service.

What are the cases to reach Customer Service?

You may contact Customer services when situations like flight cancelations, exchange, refunds, incorrect name/ flight/ fare on the ticket, missing the flight, or any other urgent problems arise. It is totally understandable when your travel plan gets disrupted by unexpected reasons such as the change of schedule and so on. But whatever kind of changes and difficulties you are dealing with, know that ASAP Tickets will be at your service anytime.    

Moreover, remember that your go-to person at ASAP Tickets is your dedicated travel agent whose primary goal is to meet your travel needs. But if you need additional assistance, don’t hesitate to ask for it whenever you feel it’s necessary.

Therefore, reaching out to ASAP Tickets directly is the fastest and way in solving your issues or complaints. We appreciate your participation and all feedback is welcome! 


  1. Mary Jane Morales September 9, 2020 at 6:38 pm

    This is Mary Jane with ITN no N9FRRF, why did you take $500 from my account if the refund processing fee is inly $150, how could you take money from me.


    1. Dear Mary, very sorry to hear about this situation. We have just checked the status of your request – your case is already in processing and refund will be issued shortly. Thank you for your patience and understanding!


  2. Dear ASAP
    I have been emailing your representative regarding my refund and I have not heard from them. Also, I have been waiting for more than 6 month from my refund. Can you tell me what is going on. REFUND .XH968A.


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