Fonzy was simply the best. He was sincere, personable, and knowledgeable about all aspects related to our travel needs to Portugal. He showed genuine interest in our unique circumstances. He was patient with our uncertainties and need for clarification. He never resorted to high pressure tactics. We felt he was our personal advisor with a stake in the outcome we were seeking. No "buyer's remorse" with Fonzy. He is an outstanding and exceptional travel advisor.